Cancellation Policy:
If you need to cancel pre-paid training, refunds will be made as follows:
1. Fax to the attention of Barry Phillips at 1-(702) 248-3920, the cancellation request. (Phone cancellations are NOT valid for our refund policy.)
2. Make a note on your fax the name of the registrant, the name of the institution/organization, how the registration fee was paid, the date of the training course you are registered for, and the current day’s date.
3. If cancelled 14 days prior to course you will receive 50% of the registration fee, unless your place can be filled from any waiting list. If filled, we will return 100% of the registration fee, minus $50.00 for processing and a $35.00 charge-back fee. If cancelled within 14 days, no refund will be made unless your place can be filled from any waiting list. If filled, we will return 100% of the registration fee minus $50.00 for processing and a $35.00 charge-back.
4. If cancelled 21 days or more prior to course, you will receive full refund, minus a $50.00 processing fee and a $35.00 charge-back fee.
5. No shows are not eligible for a refund.
Please contact me if you have further questions. We look forward to your attendance.
Sincerely,
Training Program Coordinator
